CUSTOMER SERVICE OFFICER

The Hollandse Club

The Hollandse Club (www.hollandseclub.org.sg) is an informal, family friendly, international club in resort style setting. It offers a wide range of sports, recreation, and dining facilities for its members. Being part of the Hollandse Club means working in a dynamic and multi-cultural work environment with an international group of colleagues coming from a vast variety of countries.

Job Description

The Customer Service Executive:

  • Maintains and develops excellent relationships with the Club’s members.

  • Welcomes members and guests and ensures they receive high quality service

  • Responds to all membership enquiries, conducts Club tours and follows up on all membership related questions.

  • Maintains the membership administration.

Requirements

  • Diploma in Customer Services, Business Administration or related field preferred.

  • At least 1-2 years’ experience in a similar role.

  • Candidate is pro-active, independent and has a professional attitude.

  • Excellent customer service and communication skills.

  • Excellent command of English, both written and verbal is needed for daily communication with an international member base.

  • Proficiency in Microsoft Office.

  • Willing to work weekends.

Salary Range

  • $1800 - $2200 per month (skills dependent)

Procedure

  • If you are keen to join our dynamic team, email your detailed CV and motivation to officemanager@hollandseclub.org.sg

  • Within your application, clearly state your citizenship. We are unable to support any Work Pass applications, therefore only apply for this position if you do not need work sponsorship.

  • Employer References will be required.

  • Incomplete applications will not be taken into consideration.

  • Only short-listed applicants will be invited for an interview To those applicants not short-listed, we extend our appreciation for considering the Hollandse Club as a potential employer.

  • Please note that Club Members are excluded from applying for this position.

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