GENERAL MANAGER

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The Hollandse Club

The Hollandse Club (‘Club’) (www.hollandseclub.org.sg)  is a family friendly, international club in a resort style setting. It offers a wide range of sports, recreation and dining facilities for its members. Being part of the Hollandse Club means working in a fun, dynamic, fast-paced and multi-cultural work environment with an international group of colleagues coming from a wide variety of countries.

Job Description

As General Manager, you head the Management Team of the Hollandse Club and are responsible for carrying out the Main Committee’s (MC) policies and directives. You are the Main Committee’s bridge to the staff and committees and will report the MC on the application of the Hollandse Club’s policies as well as on the operations and activities.

The General Manager

  • Initiates and assists design and execution of MC-initiatives.

  • Overseas the drive to attract new members and revenue creating events.

  • Continually looks to enhance membership experience and increase revenue through managing business operations as well as building and maintaining relationships with members, guests, committees, and external parties.

  • Drives the club's branding and public relations together with the Management Team and Marketing Committee

  • Works together with the finance director and the treasurer of the MC, to develop budgets for MC’s approval and project cash needs against requirements.

  • Ensures cost control systems are in place and monitored.

  • Is responsible to liaise and coordinate with all partners of the HC.

  • Is highly visible to both members, staff, and other stakeholders, listens to their input, praise, and criticism. Ensures optimal member and guest experience by attending to all and resolve complaints whenever required.

  • Manages and is responsible for the efficiency and productivity of the daily operations to ensure the business objectives are met.

  • Leads, manages, and motivates staff on customer relationship management to cultivate a top-notch international service culture. The General Manager needs to have a respectful vision to guide all HC personnel toward optimal operating results, employee morale and member services.

  • Has hire and discharge authority of Hollandse Club personnel, in cooperation with MC

 

Requirements

  • Preferably candidates with (tertiary) qualifications in Hospitality Management / Business Management / Business Administration

  • At least 8+ year(s) of proven track record and management experience of operations in (international) clubs and /or hospitality environment

  • Candidates must possess strong leadership and people management skills

  • Superb interpersonal and communication skills.

  • Proactive, hands-on as well as seeing the bigger picture and the road that has to be taken.

  • Able to work well under pressure and balance multiple priorities and assignments.

  • Must have the ability to adapt to change, be flexible and empathetic

  • Demonstrate initiative – ability to think, work, and make independent decisions based on sound judgment

  • Must be willing to work in the evenings, weekends, and public holidays

 

Salary Range

 

$13000 - $18000 per month

 

Procedure
If you are keen to join our dynamic team, email your detailed CV and motivation to officemanager@hollandseclub.org.sg

  • Within your application, clearly state your citizenship, your employment eligibility status in Singapore and if you require sponsorship for a Work Pass.

  • Incomplete applications will not be taken into consideration.

  • Only short-listed applicants will be invited for an interview To those applicants not short-listed, we extend our appreciation for considering the Hollandse Club as a potential employer.

  • Please note that Club Members are excluded from applying for this position.